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巴可BARCO-Express replacement, expert support-ClickShare EssentialCare
24/7 online self-service portal?,, Professional helpdesk?,, Express shipment of replacement parts?
地址：北京市朝陽(yáng)區太陽(yáng)宮中路12號冠城大廈12層
電話(huà)：400-000-9370、400-882-2726、010-80101166(聯(lián)系就說(shuō)在DAV音視工程網(wǎng)上看到的)
廠(chǎng)商介紹： 巴可BARCO是全球顯示行業(yè)領(lǐng)先的技術(shù)公司，主要為娛樂(lè )、企業(yè)和醫療保健市場(chǎng)設計開(kāi)發(fā)網(wǎng)絡(luò )可視化和創(chuàng )新協(xié)作解決方案。巴可偉視（北京）電子有限公司為中國市場(chǎng)專(zhuān)業(yè)市場(chǎng)設計開(kāi)發(fā)可視化解決方案：涉及控制室、國防與航天、數字影院、醫療保健、媒體與娛樂(lè )、模擬與虛擬現實(shí)。巴可BARCO產(chǎn)品包括專(zhuān)業(yè)工程投影機、數字影院... [詳細]
When hardware or software issues come up, a quick and cost-effective solution is of the essence. ClickShare EssentialCare assures your peace of mind in the face of hardware failures, and makes sure you can return to enjoying your ClickShare meeting experience ASAP. The EssentialCare service package warrants priority access to our Barco experts and faster
replacement of your ClickShare unit in case of a defect.
EssentialCare is a service package designed by Barco to improve the service experience of ClickShare customers through enhanced service and support levels. It is available as a 5 year package to be sold with new ClickShare units at the time of sale, and as a 1 year package to extend the warranty of the legacy ClickShare installed base.
Choose EssentialCare if:
you want 5 years of coverage
you need express shipment of units
you want a faster response time from our helpdesk
you want full-time access to our self-help e-portal
Your benefits?
Carefree hardware coverage
Safeguard your investments at a predictable cost
Longer, faster and better support
*In the MEA region, the shipment SLA is restricted to next business day or next day start of the shipment process due to local regulatory and customs restrictions.
